There is a general misconception that technological developments have ultimately disrupted/broken the historic client-broker relationship. We believe otherwise, adapting to global investment strategies is important but we never lose sight of individual client needs.
Bespoke tailored prime brokerage services
Since inception, Global Investment Strategy HK Ltd (as part of the GIS UK Ltd group) has sought to fill a void which left many businesses and professional investors feeling neglected. This significant opportunity, between the big banks and the large account stockbroking groups, has allowed us to create personalised prime brokerage services. We cover everything from trade executions to clearing services, settlement of transactions to 24/7 account access and much more.
While we specialise in execution only trading services, our helpdesk is on hand 24 hours a day, five days a week to assist with your trading needs. We are also in regular contact with our clients, advising them of changes, upgrades and new services. We respect and appreciate the need for a personal relationship, while also adapting to the latest technology.
Low latency trade execution
Global investment strategies require the latest in lower latency trade execution services. Many of our clients are able to access the market directly using the latest execution only trading platforms. Direct Market Access (DMA) allowsclients to monitor markets and place trades directly on market order books. This also offers the ability to monitor markets, buy and sell volumes, and maintain a greater understanding of underlying market movements.
We continue to invest in the latest trade execution technology which is also linked to our clearing and settlement services. It is important for clients to have confidence in clearing and settlement services so they can concentrate on what they do best, investment.
Account access 24/7
The online revolution has changed every business, every sector and changes are emerging on a regular basis. It is now easy for clients to access their accounts 24/7, to monitor settlement of transactions as well as global custody services. On one hand, clients can have as much or as little direct communication with their broker as they wish, while on the other, new technology has allowed us to be even more transparent.
To be clear, we see the client-broker relationship as an integral part of our long-term business strategy. It is only by delivering ever improving services, and new services required by our clients, that we stay one step ahead of the competition.
Trading helpdesk
Between our Hong Kong and our UK offices, global investment is literally a phone call or a keypress away. Even though execution only services are an important part of our business, we are always on hand where there may be difficulties completing trade orders. This may be as a consequence of liquidity issues or fast price movements in a volatile market. As well as investing in new technology and services, we continue to build on our high-calibre helpdesk workforce. They have experience across a range of blue-chip financial companies, deep-seated knowledge of local markets and an understanding of the difficulties and challenges execution only clients may face.
The automation of trade execution services has provided an important degree of flexibility for clients, but the client-broker relationship is still central to our company ethos.